Getting started Pricing Sign in

Contact

Talk to RocSite

One address reaches us for everything below. Say which workspace you mean (its name or your sign-in email), and never send a password.

Email

[email protected]

Help using RocSite

Start with Getting started and the questions and answers. If those do not answer it, email us. We aim to reply within two business days; during launch it may take longer.

Billing, cancelling and refunds

Workspace owners can change or cancel a plan in billing settings. The rules are in the refund and cancellation policy; email us for anything else.

Larger teams and Dedicated deployments

For Enterprise plans, or regulated data that a standard plan does not allow, email us with the subject Enterprise. See pricing for the standard plans.

Report a security problem

Email us with the subject Security. Describe what you found and how to see it; please do not access other people's data.

Is it down?

Check the status page first.

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