Questions
Short answers, checked against how RocSite works today. If yours is not here, contact us.
Open the sign-up page, pick a company or family space, and enter your email and a password of 12 or more characters. Your space opens right away. Sign-in with Google is also offered, and email and password always work.
A look around on a free token allotment, with no email and no card. It has limits, and it is meant for trying RocSite before you start a space.
Starting a space is free. Paid plans and their prices are on the pricing page. Card payment for paid plans is not open yet, so every space starts free.
Use the reset link on the sign-in screen. A reset email is sent to the address on the account.
Ask answers from the records in your own workspace and shows the sources it used so you can open them and check. Treat an answer as a draft to check, not professional advice.
Documents and files go in Drive. Recordings go in Meetings, which produces a transcript and a summary. The Start checklist inside the app walks you through the first steps.
Yes, in the browser. Use your browser menu to add it to your home screen.
Open Team inside the app and invite people by email. Roles are owner, admin and member. The number of seats depends on your plan; see the pricing page.
No, not unless you opt in. Using your data to improve RocSite is a switch in Settings that is off by default, on every plan. The rules are in the terms and the privacy policy. Standard plans are not for protected health information or other regulated data; for that, ask us about a dedicated deployment under contract.
Open Help in the Admin group inside the app. It is searchable and generated from the live app.
Check the status page first. If it shows no problem, email us.
Email [email protected] and say which workspace you mean. We read every message and aim to reply within two business days; during launch it may take longer. For an outage we post on the status page as soon as we confirm it, and we write there again when it is fixed, with what happened.